• Complaints

    Complaints 


    What to do if you have a complaint

    In the event that any member feels that he or she has suffered discrimination in any way or that the Club Policies, Rules or Code of Conduct have been broken they should follow the procedures below:

    1. They should report the matter to the Club Welfare Officer or another member of the Executive Committee.
    Your report should include:
    • Details of what, when and where the occurrences took place Any witness statements and names Names of any others who have been treated in a similar way Details of any former complaints made about the incident, date, when and to whom made
    • A preference for a solution to the incident
    2. The Club's Management Committee will sit for any hearings that are requested

    3. The Club's Executive Committee will have the power to warn as to future conduct, suspend or remove from membership any person found to have broken the Club's policies or Code of Conduct.